Scope and who we are
This Privacy Policy explains how WKAQOO handles personal information when you visit this regional website, browse products and articles, or contact us about wholesale, OEM, private-label, or distributor services.
For privacy questions or requests, contact us at sales@wkaqoo.com.
Information we collect
We collect information you choose to provide and limited technical information needed to operate and protect the website.
- Inquiry information, such as your name, work email address, company, country or region, requested products, specifications, order requirements, and message content.
- Communications and files you send to us, including sample requests, packaging materials, product references, and follow-up correspondence.
- Technical and security data, such as IP address, browser and device type, requested pages, timestamps, referring page, and security events recorded by our hosting and content delivery providers.
How we use information
We use personal information only for legitimate business and website purposes.
- Responding to inquiries, preparing quotations, discussing samples, confirming specifications, and coordinating potential orders.
- Operating, securing, troubleshooting, and improving the website and its product search features.
- Maintaining business records, preventing misuse, complying with legal obligations, and establishing or defending legal claims.
Legal bases
Where applicable law requires a legal basis, we process information to take steps at your request before a contract, perform a contract, comply with legal obligations, pursue legitimate interests in operating and protecting our business, or act with your consent. You may withdraw consent at any time without affecting earlier lawful processing.
International data transfers
WKAQOO serves international buyers and uses service providers in multiple countries. Your information may therefore be processed outside your country or region. Where required, we use appropriate contractual or legal safeguards for international transfers.
Data retention
We retain inquiry and business records only as long as reasonably necessary for the purposes described in this policy, including follow-up, transaction records, legal compliance, dispute handling, and security. Retention periods vary according to the record and applicable law.
Your privacy rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or objection, and to withdraw consent or complain to a data protection authority. Some rights are subject to legal exceptions. Email sales@wkaqoo.com to submit a request. We may need to verify your identity before responding.
Security and third-party links
We use reasonable organizational and technical measures to protect information, but no internet transmission or storage system is completely secure. This website may link to third-party websites. Their privacy practices are governed by their own policies, not this policy.
Children
This website is intended for business users and is not directed to children. We do not knowingly collect personal information from children through this website.
Changes and contact
We may update this Privacy Policy when our website, services, or legal obligations change. The updated date at the top identifies the current version. Questions and privacy requests can be sent to sales@wkaqoo.com.